Operations management russell and taylor solutions manual pdf term also refers to the interaction between society’s complex infrastructures and human behaviour. In this sense, society itself, and most of its substructures, are complex sociotechnical systems.
The term sociotechnical systems was coined by Eric Trist, Ken Bamforth and Fred Emery, in the World War II era, based on their work with workers in English coal mines at the Tavistock Institute in London. Sociotechnical systems pertains to theory regarding the social aspects of people and society and technical aspects of organizational structure and processes.
Here, technical does not necessarily imply material technology. The focus is on procedures and related knowledge, i. Technical” is a term used to refer to structure and a broader sense of technicalities. Sociotechnical refers to the interrelatedness of social and technical aspects of an organization or the society as a whole.
Sociotechnical theory therefore is about joint optimization, with a shared emphasis on achievement of both excellence in technical performance and quality in people’s work lives. Sociotechnical theory, as distinct from sociotechnical systems, proposes a number of different ways of achieving joint optimisation. They are usually based on designing different kinds of organisation, ones in which the relationships between socio and technical elements lead to the emergence of productivity and wellbeing. Sociotechnical refers to the interrelatedness of social and technical aspects of an organization.
Whether designed or not, both types of interaction occur when socio and technical elements are put to work. Therefore, sociotechnical theory is about joint optimization, that is, designing the social system and technical system in tandem so that they work smoothly together.